Our Privacy Policy
We are Lidget LLP, trading as Lindapter
International, a company incorporated in England and Wales. Our company number
is OC340363 and our registered office is at Lindsay House, Brackenbeck Road,
Lidget Green, Bradford, West Yorkshire BD7 2NF (“Lindapter” / “we”/ “our” /
“us”). We are committed to ensuring that your privacy is protected. We will
comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”)
unless and until the GDPR is no longer directly applicable in the UK, together
with any national implementing laws, regulations and secondary legislation as amended
or updated from time to time in the UK including the Data Protection Act 2018
(“DPA”), and any successor legislation to the GDPR and the DPA (together “Data
Protection Legislation”). We are the data controller of data you pass to us
pursuant to this policy.
This
privacy policy together with our website terms and conditions set out how we
collect personal information from you and how the personal information you
provide will be processed by us. By visiting the website at
www.lindapter.com, www.lindapter.de, www.lindapter.fr,
www.lindapterusa.com or www.lindapter.com.br (the “Website”) you are
accepting the terms of this privacy policy.
If
you have any queries about this policy or our compliance with GDPR, please
contact us using the following email address marketing@lindapter.com
or alternatively writing to our registered office address set out above and
marking it for the attention of the Marketing Manager.
1.
What information do we hold and how will we use it?
1.1
We may collect and process the following data about you:
1.1.1
Information you give us: You may give us information about you by
completing enquiry forms on the Website including by registering with
Lindapter, requesting information or further services. Information we collect
may include your name, email address, address / location and phone number;
1.1.2
Information we collect about you: We may collect the following
information from you when you visit our Website:
1.1.2.1
technical information, including the Internet protocol (IP) address used to
connect your computer to the Internet, your login information, browser type and
version, time zone setting, browser plug in types and versions, operating
system and platform; and
1.1.2.2
information about your visit, including the full Uniform Resource Locators
(URL), clickstream to, through and from the Site (including date and time),
products you viewed or searched for, page response times, Website errors,
length of visits to certain pages and page interaction information.
We collect this information via Google
Analytics.
1.1.3
Information we receive from other sources: This includes information we
receive about you when you use other websites operated by us or other services
we provide. This information may include your name, email address,
postal address and phone number.
2.
Cookies
2.1
The Website uses cookies to recognise when a visitor is logged in to the
website and to measure anonymous data about website usage, for example the
number of users visiting the Website. A cookie is a small file sent by the
Website to a user’s computer in order to deliver a personalised service to the
user and provide the Company with anonymous statistics that it uses to improve
the Website. These cookies do not collect personal information.
3.
Use made of the information
3.1
Provided that we have obtained your consent to the extent we are required to
under the Data Protection Legislation, we may use the information we receive
and/or collect about you to:
3.1.1
provide you with access to parts of the Website;
3.1.2
fulfil our obligations under any contract we have entered into with you and to
provide you with information, products and services you have requested;
3.1.3
notify you of products and services we offer that are similar to those you have
purchased or enquired about;
3.1.4
notify you of other products and services we feel may interest you, or permit
third parties to do so if you have consented to us doing so;
3.1.5
notify you of changes to our services and products; and
3.1.6
monitor Website usage and provide statistics to third parties for the purposes
of improving and developing the Website and the services we provide via the
Website.
3.2
We collect and process much of your personal information on the grounds of
legitimate interests, which include some or all of the following:
3.2.1
where the processing enables us to enhance, modify, personalise or otherwise
improve the Website, our services and communications for the benefit of our
customers;
3.2.2
to identify and prevent fraud;
3.2.3
to enhance the security of our network and information systems;
3.2.4
to better understand how people interact with our websites;
3.2.5
administer the Website and carry out data analysis, troubleshooting and
testing; and
3.2.6
to determine the effectiveness of promotional campaigns and advertising.
3.3
If we require your personal data for fulfilment of a contract with you (for
example to provide goods and services you have requested), we may be unable to
fulfil the contract without your personal data.
3.4
If we are unable to rely on legitimate interests or any other ground set out in
the GDPR to process your personal data, we will obtain consent from you to the
processing.
3.5
On the basis of legitimate interests, we may share personal details with
approved and trained distributors to provide relevant customer service and
fast, cost-effective delivery from regional stock-holding facilities.
3.6
You have the right to withdraw your consent to the processing of your personal
data at any time. If you would like to withdraw your consent, or prefer not to
receive any of the above-mentioned information (or if you only want to receive
certain information) from us please let us know by sending an email to marketing@lindapter.com. Please bear in mind that if you object this may affect
our ability to carry out tasks above for your benefit. Withdrawal of your
consent won’t affect any processing we have carried out in respect of your
personal data prior to you withdrawing consent.
3.7
If you wish to have your information removed from our database or if you do not
want us to contact you for marketing purposes, please let us know by clicking
the “Unsubscribe” option in any email we send to you and providing the details
requested or by sending an email to marketing@lindapter.com with the word ‘unsubscribe’ in the subject line.
3.8
We will not share, sell or distribute any of the information you provide to us
(other than as set out in this policy) without your prior consent, unless
required to do so by law.
4.
Third Party Sites
4.1
Our site may contain links to third party websites, including websites via
which you are able to purchase products and services. They are provided for
your convenience only and we do not check, endorse, approve or agree with such
third party websites nor the products and/or services offered and sold on them.
We have no responsibility for the content, product and/or services of the
linked websites. Please ensure you review all terms and conditions of
website use and privacy policy of any such third party websites before use and
before you submit any personal data to such websites.
5.
How safe is your information?
5.1
Where we have given you (or where you have chosen) a password which enables you
to access certain parts of the Website, you are responsible for keeping this
password confidential. We ask you not to share a password with anyone.
5.2
Protecting your security and privacy is important to us and we make every
effort to secure your information and maintain your confidentiality in
accordance with the terms of the Data Protection Legislation. The Website is
protected by various levels of security technology, which are designed to
protect your information from any unauthorised or unlawful access, processing,
accidental loss, destruction and damage.
5.3
We will do our best to protect your personal data but the transmission of
information via the Internet is not completely secure. Any such transmission is
therefore at your own risk.
6.
Disclosure of your information
6.1
We may share your personal information with any member of our group, which
means our subsidiaries, our ultimate holding company and its subsidiaries, as
defined in section 1159 of the Companies Act 2006.
6.2
We may share your information with selected third parties including:
6.2.1
business partners, suppliers and sub-contractors for the performance of any
contract we enter into with them or you;
6.2.2
distributors who may wish to contact you in respect of Lindapter products they
offer or sell which may be of interest to you; and/or
6.2.3
advertisers and advertising networks that require the data to select and serve
relevant adverts to you and analytics and search engine providers that assist
us in the improvement and optimisation of the Website.
6.3
Please note that we may need to disclose your personal information where we:
6.3.1
sell any or all of our business or assets or we buy
another business or assets in which case we may disclose your personal data to
the prospective buyer or seller;
6.3.2
are under a legal duty to comply with any legal obligation or in order to
enforce or apply our terms and conditions; or
6.3.3
need to disclose it to protect our rights, property or safety of our customers
or others, including the exchange of information with other companies,
organisations and/or governmental bodies for the purposes of fraud protection
and credit risk reduction.
7.
Where we store your personal data
7.1
Lindapter is a world leading manufacturer of steelwork clamping systems and
supplies products and services via a global network of authorised distributors.
We may therefore transfer your data to a destination outside the European
Economic Area (“EEA”). It may also be processed by staff operating
outside the EEA who work for us or for one of our suppliers. Such staff may be
engaged in, among other things, the fulfilment of your order, the processing of
your payment details and the provision of support services. By submitting your
personal data, you agree to this transfer, storing or processing. We will take
all steps reasonably necessary to ensure that your personal data is treated
securely and in accordance with this privacy policy. The destination to which
your personal data will be transferred will either offer adequate protection of
your personal data, as determined by the European Commission, or we will make
sure there are appropriate safeguards in place. If you would like to know more
about the basis on which we transfer your data outside the EEA where a finding
of adequacy hasn’t been made, please contact marketing@lindapter.com.
8.
Your rights in respect of your data
8.1
There are a number of rights available to you under GDPR:
8.1.1
Access to your information
You can ask us to confirm that we process
your personal data and provide access to and copies of the information we hold
about you. We will process your request to access your information and provide
this information to you free of charge unless your request is manifestly
unfounded or excessive or repetitive, in which case we are entitled to charge a
reasonable fee. We may also charge if you request more than one copy of the
same information.
We will provide the information you
request as soon as possible and in any event within one month of receiving your
request, unless there are extenuating circumstances. If we need more
information to comply with your request, we’ll let you know.
8.1.2
Rectification of your data
If you believe personal data we hold
about you is inaccurate or incomplete, or any of the information you provide to
us changes, please let us know as soon as possible so that we can make the
necessary changes to the information we hold for you on our database.
We will comply with your request within
one month of receiving it, unless we don’t feel it’s appropriate for us to do
so in which case we’ll let you know why. We’ll also let you know if we need
more time to comply with your request.
8.1.3
Right to be forgotten
In some circumstances, you have the
right to ask us to delete personal data we hold about you. This right is
available to you:
· where we no
longer need your personal data for the purpose for which we collected it;
· where we have
collected your personal data on the grounds of consent and you withdraw that
consent;
· where you
object to the processing and we don’t have any overriding legitimate interests
to continuing processing the data;
· where we have
unlawfully processed your personal data (i.e. we have failed to comply with
GDPR);
· where the
personal data has to be deleted to comply with a legal obligation; and
· where the
personal data we process relates to the offer of online services to a child.
There are certain scenarios in which we
are entitled to refuse to comply with a request. If any of those apply, we’ll
let you know.
8.1.4
Right to restrict / object to processing
In some circumstances you are entitled
to ask us to suppress processing of your personal data. This means we will stop
actively processing your personal data but we don’t have to delete it. This
right is available to you:
· if you
believe the personal data we hold isn’t accurate – we’ll cease processing it
until we can verify its accuracy;
· if you
have objected to us processing the data (see below) – we’ll cease processing it
until we have determined whether our legitimate interests override your
objection;
· if the
processing is unlawful; or
· if we
no longer need the data but you would like us to keep it because you need it to
establish, exercise or defend a legal claim.
You are entitled to object to us
processing your personal data:
· if the
processing is based on legitimate interests or performance of a task in the
public interest or exercise of official authority;
· for
direct marketing purposes (including profiling); and/or
· for the
purposes of scientific or historical research and statistics.
In order to object, you must have
grounds for doing so based on your particular situation. We will stop processing
your data unless we can demonstrate that there are compelling legitimate
grounds which override your interests, rights and freedoms or the processing is
for the establishment, exercise or defence of legal claims.
8.1.5
Data Portability
You have the right to ask us to provide
your personal data in a structured, commonly used and machine-readable format
so that you are able to transmit the personal data to another data controller.
This right only applies:
· to
personal data you provide to us;
· where
processing is based on your consent or for performance of a contract (i.e. the
right does not apply if we process your personal data on the grounds of
legitimate interests); and
· where
we carry out the processing by automated means.
We’ll respond to your request as soon
as possible and in any event within one month from the date we receive it. If
we need more time, we’ll let you know.
8.2
If you have any complaints about our use of your personal data, please contact
us. You are also entitled to report any concerns which you may have to
supervisory authority in your jurisdiction. The supervisory authority in the UK
is the Information Commissioner’s Office. You can call the ICO on 0303 123 1113
or get in touch via other means as set out on the ICO website at
https://ico.org.uk/concerns/.
8.3
If you have any queries or comments on our privacy policy, please contact us
via the following webpage www.lindapter.com/Contact you can contact us by emailing marketing@lindapter.com. We always welcome your views about our Website and our
privacy policy.